Many of us now take email for granted, but if you want to polish and make the most efficient use of your email, try Send: the essential guide to email for office and home, by David Shipley and Will Schwalbe, Knopf 2007. “A breezy, one-sitting wall-to-wall read packed with actual—and frightening—examples of e-mails gone horribly wrong, Send is thoughtfully indexed and scrupulously annotated, making it a perfect candidate for any office bookshelf. In addition to highly practical chapters, such as “The Anatomy of an Email,” with 10 subchapters on everything from the “To:” line to the sign-off, the book contains many amusing factoids and sidebars. (Did you know that the first spam message was sent in 1978?)” Bookpage, May 2007.

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