“The number one reason people leave their jobs is because of their supervisor. This interactive class will help you to be a better supervisor by helping you be more user-friendly to those you supervise. You will learn three key practices that will lower turnover in your organization, improve morale and increase productivity. The three keys are deceptively simple but produce extraordinary results: Key One: Relationships The foundation of all good supervision. Learn the why and how of building relationships with those you supervise and the danger areas to avoid. Key Two: Clear Expectations This key that will save time and trouble. Learn how to be clear about expectations from day one and beyond. Key Three: Effective Feedback This key ties it all together. Learn how to address what is working and what is not working.” Presented by Rita Sever, MA.

March 15, 2008 • 9am – 12:30pm
SRJC, 1596 Emeritus Hall, Santa Rosa campus

Information and registration